Draft for review. Last updated November 2026.
Placeholder document for the concept build. Final policies will be prepared and reviewed by counsel before launch.
What telehealth is
Telehealth uses secure technology to deliver care without an in person visit. For Haul Health, most care is asynchronous: you share information and a clinician reviews it.
Benefits and limits
Telehealth is convenient and fits around a driving schedule. It is not suitable for every situation. A clinician may determine that you need in person care, and will tell you.
Your consent
By using the service you consent to receive care via telehealth, understand its limits, and confirm the information you provide is accurate.
Emergencies
Telehealth is not for emergencies. If you have a medical emergency, call your local emergency number.